What types of IT support do you offer?

We offer a wide range of IT support including hardware and software troubleshooting, network administration, cybersecurity solutions, cloud services, data backup and recovery, and more..

How do you ensure the security of our company's data?

We implement various security measures including firewalls, antivirus software, data encryption, regular data backups, and employee training on safe computing practices. We also conduct regular security audits to identify and address any vulnerabilities.

How quickly can you respond to a support request?

We understand the importance of quick resolution of IT issues and have a guaranteed response time of 2 hours or less for urgent support requests.

What type of businesses do you typically work with?

We work with businesses of all sizes and industries, from small startups to large enterprises. Our services are tailored to meet the specific needs of each client.

What is cloud computing?

Cloud computing is a technology that allows users to access and use computing resources (such as servers, storage, applications, and services) over the internet on a pay-per-use basis. Instead of owning and maintaining physical IT infrastructure, cloud computing allows businesses to leverage the scalability, flexibility, and cost-effectiveness of shared resources hosted by a third-party provider. This allows businesses to focus on their core competencies and reduce the burden of managing and maintaining their own IT infrastructure. Cloud computing can take various forms, including public, private, and hybrid clouds.

Proactive IT Health Monitoring – Maximise Efficiency, Minimise Downtime

Your IT systems are the backbone of your business. Proactive IT health monitoring ensures your systems remain reliable, efficient, and secure. At [Your Company], we provide businesses in Manchester with continuous oversight, resolving issues before they affect operations and ensuring long-term stability.

Why Your Business Needs Proactive IT Health Monitoring

Reactive IT support is no longer enough. Proactive IT monitoring provides:

Early Detection: Identify vulnerabilities like outdated software, hardware malfunctions, or security flaws.
Reduced Downtime: Address potential problems before they disrupt operations.
Cost Savings: Prevent emergency repairs and extend the lifespan of your IT assets.
Enhanced Security: Safeguard your business from malware, phishing, and other cyber threats.
Improved System Performance: Ensure your hardware and software operate at peak efficiency.

IT Services Manchester – Comprehensive Monitoring Solutions

Our proactive IT health monitoring services cover:

Server Performance Checks: Monitor uptime, CPU usage, and storage to avoid overloads.
Software Updates and Patching: Keep your systems secure and compliant.
Network Integrity Monitoring: Identify bottlenecks and optimise speed.
Backup and Recovery Monitoring: Ensure backups are running correctly and data can be restored if needed.
Security Threat Detection: Stay ahead of hackers and protect sensitive data.

Take the First Step Towards Better IT Solutions

IT Support Manchester – Trusted Experts at Your Service

We’re Dedicated To Help Your Business Stay Up, Stay Running, Stay Protected!

Our team delivers:

Round-the-Clock Oversight: 24/7 system monitoring to prevent downtime.

Customised Alerts: Immediate notifications about critical system events.

Personalised Maintenance Plans: Regular health checks tailored to your IT setup.

Detailed Reports: Comprehensive insights into system performance and areas for improvement.

Request a free IT Health report now !

Secure Backup

A Secure Backup Solution from Remedian I.T. keeps your personal and business data secure and encrypted; both on and offsite to get your business back up and running with the minimum of downtime.

Broadband & WiFi

In our interconnected world your business needs to be online 24/7. Our managed broadband and WiFi will provide quick, quality connection to get the job done. Speak to our sales team to get connected.

Connection Monitoring

By monitoring your internet connection, we can detect any problems and respond to them before they become major issues, keeping you connected and working towards your goals.

Phone and CCTV Systems

Digital phone systems provide you with premium features and flexible plans that grow with your business, from single handsets to full office installations. Ask us about an HD CCTV system and access control to monitor your premises and keep your offices as secure as your data.

Hardware

Providing best value is what we are all about. When it comes to advice, supply and installation of new hardware we make sure you get the best options for your business. We can even arrange finance to help you spread the cost and manage your budgets.

Remote Support

Our helpdesk team are on hand, from Monday to Friday 8:30am – 5:00pm, to provide free, friendly remote support to make sure you can get your IT back on track in no time.

Testimonials

As a long-term client of Remedian, Ashworth Electrical Services have nothing but the highest praise for their assistance in managing our IT systems.

Ashworth Electrical

The service Remedian provide is professional and efficient. The staff are always helpful and friendly.

Oldham Coliseum Theatre

Remedian have been our IT support providers now for almost 6 years. During that time they have demonstrated a high level of customer service and value for money support and IT equipment.

Analytical Technology

Remedian have helped us grow into the company we are today. The standard of service and expertise Remedian provide us with is second to none, whether it is remote helpdesk support or onsite maintenance.

Breakey and Nuttall

The Remedian team have provided weekly on-site technician services and have also provided strategic direction in relation to the Trust's infrastructure which has been invaluable. When issues arise the Remedian team are fast to respond and are proactive in recommending solutions to mitigate any potential issues.

BEBCMAT Trust