Understanding Managed IT Support

Retaining in-house IT support staff can be expensive, attracting high overhead costs. By opting for managed IT support, businesses can outsource their requirements and adopt a cost-effective service.

With time, every business scales up (or downsizes) its IT resources, something that can be difficult to do with a fixed in-house IT Team. With a service provider, you can adjust the scale of your IT systems and adapt to market fluctuations.

Malware, ransomware, password phishing, and data breaches are growing increasingly common. This results in lost data. With managed IT services, you get regular updates and patch management that increases your system's resilience.

By proactive checking for all possible gaps in the system and cybersecurity threats, managed IT services attempt to resolve all issues before they occur. This cuts back on the downtime faced by your business and ensures continuous operations.

Not every business will have the same requirements for managed IT support and services. We provide the following custom solutions to businesses for Managed IT Support:

• Troubleshooting & User Support
  We ensure that all your systems are online and running at all times to prevent any downtime. And if you do face any issues, our team is ready to get you back on track.
• Systems & Applications Management
  Installation, updating, and maintenance of all your IT systems is our responsibility. We ensure all programs critical to your operations are running smoothly.
• Data Backup & Recovery
  To make sure your data is safe, we maintain backups at three separate locations. This prevents loss of data, maintains data security, and ensures the resilience of your system.
• Network Monitoring & Management
  We constantly monitor your network, keeping an eye out for any issues and/or irregularities. With proactive monitoring, we manage any issues before they occur.
• Cybersecurity
  To keep your business safe from bugs, malware, phishing, and other threats, we take robust cybersecurity measures. This keeps your business safe from cyberthreats.
• Employee Training Sessions
  At Remedian, we offer training sessions for your employees. This ensures that your workers are trained in the basics and know how to respond to all preliminary issues.

At Remedian, we believe that all businesses do not have the same requirements. Thus, we deliver custom services tailor-made for your business. Remedian brings expertise born out of extensive experience, spending more than 18 years in the industry.

Our team of experts believes in proactively checking for IT issues to not only decrease your downtime but also keep your systems productive and secure. With Remedian, you get cost-efficient, prompt, and expert service with a help desk ready to address and resolve your concerns.

We also offer IT consultancy and training to ensure that your staff is aware of IT best practices. With both remote and on-site support, network management, cloud solutions, cybersecurity, and more, Remedian helps you stay on top of all your IT needs.