What types of IT support do you offer?

We offer a wide range of IT support including hardware and software troubleshooting, network administration, cybersecurity solutions, cloud services, data backup and recovery, and more..

How do you ensure the security of our company's data?

We implement various security measures including firewalls, antivirus software, data encryption, regular data backups, and employee training on safe computing practices. We also conduct regular security audits to identify and address any vulnerabilities.

How quickly can you respond to a support request?

We understand the importance of quick resolution of IT issues and have a guaranteed response time of 2 hours or less for urgent support requests.

What type of businesses do you typically work with?

We work with businesses of all sizes and industries, from small startups to large enterprises. Our services are tailored to meet the specific needs of each client.

What is cloud computing?

Cloud computing is a technology that allows users to access and use computing resources (such as servers, storage, applications, and services) over the internet on a pay-per-use basis. Instead of owning and maintaining physical IT infrastructure, cloud computing allows businesses to leverage the scalability, flexibility, and cost-effectiveness of shared resources hosted by a third-party provider. This allows businesses to focus on their core competencies and reduce the burden of managing and maintaining their own IT infrastructure. Cloud computing can take various forms, including public, private, and hybrid clouds.

Penetration Testing – Strengthen Your Cyber Defences

In today’s digital world, cyberattacks are a constant threat. Penetration testing, or pen testing, is a proactive approach to cybersecurity that helps businesses identify vulnerabilities before they can be exploited. At Remedian IT, we offer expert penetration testing services in Manchester, ensuring your business is equipped to handle the evolving cybersecurity landscape.

What Is Penetration Testing?

Penetration testing is a simulated cyberattack on your IT systems, designed to uncover weaknesses in your security defences. Conducted by ethical hackers, it mimics real-world hacking attempts to evaluate your organisation’s ability to detect, prevent, and respond to threats.

Key aspects of penetration testing include:

Comprehensive Assessment: Analyses vulnerabilities in networks, applications, and devices.
Realistic Scenarios: Simulates attacks to test the strength of your security protocols.
Detailed Reporting: Provides insights into weaknesses and actionable recommendations for improvement.
Regulatory Compliance: Helps meet industry standards such as GDPR, ISO 27001, and PCI DSS.

Why Does Your Business Need Penetration Testing?

Cybersecurity breaches can result in financial losses, reputational damage, and regulatory fines. Regular penetration testing ensures your business stays one step ahead of potential attackers.

Benefits of penetration testing include:

Identify Vulnerabilities: Detect weak points in your systems before cybercriminals exploit them.
Prevent Downtime: Strengthen your infrastructure to minimise disruptions caused by attacks.
Enhance Customer Trust: Demonstrate your commitment to protecting sensitive customer data.
Mitigate Financial Risks: Avoid costly breaches and associated recovery expenses.
Ensure Compliance: Meet legal and regulatory requirements for cybersecurity.

Want to ensure you are protected? Call us now !

1

Scoping and Planning

The foundation of effective penetration testing is a clear understanding of your business needs and IT infrastructure. During this phase:

Define Objectives: We work with you to determine the specific goals of the test, such as assessing compliance, securing sensitive data, or evaluating system resilience.
Establish Scope: Key systems, networks, applications, and devices are identified for testing, ensuring no critical components are missed.
Agree on Methods: Choose the type of testing (black-box, white-box, or grey-box) based on your security requirements and organisational goals.
Minimise Disruption: We plan testing schedules carefully to ensure minimal impact on day-to-day business operations.

By tailoring the scope and approach, we ensure the testing delivers actionable insights relevant to your organisation.

2

Reconnaissance and Vulnerability Identification

This step involves gathering information about your IT environment to identify potential entry points for attackers. Our team uses a combination of automated tools and manual techniques to ensure thorough coverage.

Information Gathering: Publicly available data, including IP addresses, domain names, and employee information, is analysed to simulate the reconnaissance phase of a real cyberattack.
Network Mapping: Understand the structure of your IT environment, including firewalls, routers, and connected devices.
Vulnerability Scanning: Advanced tools are used to detect misconfigurations, unpatched software, weak credentials, and other vulnerabilities.

This phase provides a detailed overview of your system’s exposure, forming the basis for targeted testing in the next step.

3

Exploitation

In this phase, our ethical hackers simulate real-world attack scenarios to test the identified vulnerabilities. The goal is to understand how these weaknesses could be exploited and the potential impact on your business.

Simulating Attacks: Techniques such as SQL injection, phishing attempts, and brute-force attacks are used to evaluate defences.
Privilege Escalation: Attempt to gain higher-level access within your systems to assess the impact of a breach.
Lateral Movement: Test how far an attacker could penetrate your network once inside.
Controlled Exploitation: Our experts ensure testing does not cause damage or disrupt critical operations.

This step helps determine which vulnerabilities pose the greatest risk and how they could be exploited in a real attack.

4

Reporting and Recommendations

Once testing is complete, we compile all findings into a comprehensive report that provides a clear roadmap for improving your cybersecurity posture.

Detailed Analysis: A breakdown of each vulnerability, its risk level, and potential consequences is included.
Prioritised Action Plan: Recommendations are categorised based on the severity of risks and the urgency of mitigation.
Supporting Evidence: Screenshots, logs, and data from the tests are included to demonstrate the findings.
Strategic Advice: Guidance on implementing solutions to address vulnerabilities, such as patching software, improving configurations, or updating security protocols.

Our reports are easy to understand, enabling both technical teams and management to take informed action.

IT Support for Business in Manchester.

Outstanding award-winning IT Support tailored to your business needs, delivered in a manner best for you. Our friendly, customer focused remote support from our service team means that professional advice is just a phone call or an email away. Our offices are located in both Manchester for easy access to in-person services around the North-West and West Yorkshire.

School IT Support

We can support your school's IT infrastructure and development with a dedicated onsite engineer as a friendly, familiar face. With ongoing support from our senior virtual IT Manager to regularly discuss the support plan.

We will take time to understand your school and your needs, providing friendly professional advice, without the unnecessary jargon making it even easier for you. We work to improve and develop your school, not just fixing what's broken. We work on a customised development plan tailored to your school needs and within your budgets.

Curriculum Support

We can tailor bespoke Manchester it schools packages to suit you and your school needs. We can enhance both teaching and learning to your staff . All designed and delivered by a specialist computing teacher with over 20 years' experience.

Hardware

Remedian will supply, install and maintain IT hardware, including servers, desktops, VOIP and CCTV. This coupled with our award winning IT Support and Customer Service makes us the right choice for you. Contact us for a consultation.

Real Time Monitoring of Your IT Systems

Remedian IT Monitor your IT Systems in real time. Your servers and infrastructure are constantly being checked to make sure they are working the best they can. This means that more often than not, when you have a problem then our team is already aware of the issue and are proactively working on it. We provide monthly transparent reporting, so you can be assured that we are doing the best for your business.

Cyber Security

Remedian IT works on using a preventative strategy. Using the best Anti-Phishing and Antivirus technology available. We prepare monthly penetration testing so you can feel comfort in the knowledge that your IT provider is doing the best for you in keeping you safe.