What types of IT support do you offer?

We offer a wide range of IT support including hardware and software troubleshooting, network administration, cybersecurity solutions, cloud services, data backup and recovery, and more..

How do you ensure the security of our company's data?

We implement various security measures including firewalls, antivirus software, data encryption, regular data backups, and employee training on safe computing practices. We also conduct regular security audits to identify and address any vulnerabilities.

How quickly can you respond to a support request?

We understand the importance of quick resolution of IT issues and have a guaranteed response time of 2 hours or less for urgent support requests.

What type of businesses do you typically work with?

We work with businesses of all sizes and industries, from small startups to large enterprises. Our services are tailored to meet the specific needs of each client.

What is cloud computing?

Cloud computing is a technology that allows users to access and use computing resources (such as servers, storage, applications, and services) over the internet on a pay-per-use basis. Instead of owning and maintaining physical IT infrastructure, cloud computing allows businesses to leverage the scalability, flexibility, and cost-effectiveness of shared resources hosted by a third-party provider. This allows businesses to focus on their core competencies and reduce the burden of managing and maintaining their own IT infrastructure. Cloud computing can take various forms, including public, private, and hybrid clouds.

Smoothwall Monitor | Comprehensive Monitoring Solutions UK |Remedian

What is Smoothwall Monitor?

Smoothwall Monitor is a real-time, human-moderated digital monitoring solution that alerts safeguarding teams to students becoming vulnerable.

Our expert team provides full explanation of Smoothwall Monitor. Click the button below to get in touch now!

How does Smoothwall Monitor help?

Smoothwall Monitor allows schools to concentrate on supporting and educating students with the peach of mind that if Smoothwall monitor detecs a potential incident this will be reported within minutes.

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How does Smoothwall save time?

Risk assesses the whole screen, not just the URL, which means alerts are more accurate and are accompanied by evidence to support pre-intervention decision-making.

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When does Smoothwall start working?

Monitor’s advanced behavioural analysis technology becomes active when a child’s digital behaviour suggests they may be at risk.

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Frequently asked questions

Is an internet connection required?

No, Smoothwall Monitor, Captures suspected risks even when the device is disconnected from the internet. When the device re connects, data is transmitted to SmoothwallMonitor for analysis
What does categories does Smoothwall cover?

Smoothwall Monitor detects vulnerabilities across a range of categories including, mental health concers, bullying, violence, self-harm, suicidal ideation, drugs, gangs, grooming, radicalisation and more.
How long does Deployment of this take?

Cloud-based and with fast and easy deployment means there is no IT burden and no ongoing need for technical administration.
Will I get Notifications for every alert?

Smoothwall Monitor will base alerts appropriately based on the level. Low level alerts will be shown in the dashboard, Medium alerts will be conveyed by email while High alerts and conveyed by phone.

Testimonials

As a long-term client of Remedian, Ashworth Electrical Services have nothing but the highest praise for their assistance in managing our IT systems.

Ashworth Electrical

The service Remedian provide is professional and efficient. The staff are always helpful and friendly.

Oldham Coliseum Theatre

Remedian have been our IT support providers now for almost 6 years. During that time they have demonstrated a high level of customer service and value for money support and IT equipment.

Analytical Technology

Remedian have helped us grow into the company we are today. The standard of service and expertise Remedian provide us with is second to none, whether it is remote helpdesk support or onsite maintenance.

Breakey and Nuttall

The Remedian team have provided weekly on-site technician services and have also provided strategic direction in relation to the Trust's infrastructure which has been invaluable. When issues arise the Remedian team are fast to respond and are proactive in recommending solutions to mitigate any potential issues.

BEBCMAT Trust

Smoothwall Monitor: Enhancing Security through Comprehensive Monitoring

What is Smoothwall Monitor?

How does Smoothwall Monitor help?

How does Smoothwall save time?

When does Smoothwall start working?

Frequently asked questions

Testimonials

As a long-term client of Remedian, Ashworth Electrical Services have nothing but the highest praise for their assistance in managing our IT systems.

The service Remedian provide is professional and efficient. The staff are always helpful and friendly.

Remedian have been our IT support providers now for almost 6 years. During that time they have demonstrated a high level of customer service and value for money support and IT equipment.

Remedian have helped us grow into the company we are today. The standard of service and expertise Remedian provide us with is second to none, whether it is remote helpdesk support or onsite maintenance.