What types of IT support do you offer?

We offer a wide range of IT support including hardware and software troubleshooting, network administration, cybersecurity solutions, cloud services, data backup and recovery, and more..

How do you ensure the security of our company's data?

We implement various security measures including firewalls, antivirus software, data encryption, regular data backups, and employee training on safe computing practices. We also conduct regular security audits to identify and address any vulnerabilities.

How quickly can you respond to a support request?

We understand the importance of quick resolution of IT issues and have a guaranteed response time of 2 hours or less for urgent support requests.

What type of businesses do you typically work with?

We work with businesses of all sizes and industries, from small startups to large enterprises. Our services are tailored to meet the specific needs of each client.

What is cloud computing?

Cloud computing is a technology that allows users to access and use computing resources (such as servers, storage, applications, and services) over the internet on a pay-per-use basis. Instead of owning and maintaining physical IT infrastructure, cloud computing allows businesses to leverage the scalability, flexibility, and cost-effectiveness of shared resources hosted by a third-party provider. This allows businesses to focus on their core competencies and reduce the burden of managing and maintaining their own IT infrastructure. Cloud computing can take various forms, including public, private, and hybrid clouds.

Leading IT Support Manchester

Remedian is proud to be the preferred IT support consultancy in Manchester for businesses and schools. We offer tailored IT support to organisations - from hardware support to cyber security certifications. No matter your company’s IT needs, Remedian is here to the rescue. Don’t let technical downtime get in the way. Keep your business’s systems in perfect order in Manchester with IT support from Remedian.

Remedian: Your Trusted Provider of IT Support in Manchester

No matter their size, businesses need to be flexible, smart, and efficient. With an outlook towards providing the best IT solutions, Remedian was established in 2007. Later, Remedian extended its services to schools, not only as an IT support company but to empower the UK’s upcoming generation with digital literacy.

Offering quality and comprehensive services, Remedian has stood apart as the leading choice for IT Support in Manchester.

Want to experience the Remedian difference? Give us a call on 0330 6600 281 or fill out our Contact Form and get in touch with us today!

Manchester Cityscape - Trusted IT Support and Cybersecurity Solutions by Remedian IT Solutions

What our IT Support Services Resolve

Whether you manage a school or run a business, you are bound to be familiar with the following IT issues:

Network issues like slow internet, network disruptions, and poor Wi-Fi signal.
Hardware problems like outdated and failing systems.
Software issues like device compatibility, out-of-date apps, bugs, and malware.
Cybersecurity threats such as malware, phishing, ransomware, and data breaches.
Lack of cloud backup resulting in accidental data loss.
Training gaps among staff and users.

What our IT Support Services resolve:

Whether you manage a school or run a business, you are bound to be familiar with the following IT issues:

Network issues like slow internet, network disruptions, and poor Wi-Fi signal.
Hardware problems like outdated and failing systems.
Software issues like device compatibility, out-of-date apps, bugs, and malware.
Cybersecurity threats such as malware, phishing, ransomware, and data breaches.
Lack of cloud backup resulting in accidental data loss.
Training gaps among staff and users.

How can Remedian Help?

A Manchester IT support company, Remedian’s dedicated team ensures your business, school, or organisation is on track. Providing end-to-end IT support in Manchester, we solve all your IT challenges quickly and efficiently.

Provide IT Support Across Channels:
We help resolve IT support tickets through dedicated helpdesk service via phone, email, SMS, web and social media – all in a single place, through our IT Consultancy.

Improved Productivity: At Remedian, we use cutting-edge tools for IT support consultancy – integrating automation and workflows to route tickets to the right team.

Time and Cost Efficiency: Our comprehensive IT support services in Manchester are designed to deliver prompt and efficient support when needed. Our flexible and people-focused approach helps you save time and money.

Accelerate IT Modernisation: We help speed up the process of cloud transformation, facilitating maintenance across your data centres, clouds and on-premises IT infrastructure.

Troubleshooting & Maintenance

Facing IT troubles is not out of the norm, whether it is a school or a business. At Remedian, we offer instant troubleshooting to ensure that you face little to no downtime. Further, we take a proactive approach to IT maintenance to check for any issues ahead of time.

Hardware & Connectivity

Whether it’s seeking advice about which hardware to opt for or choosing a phone, Wi-Fi, or CCTV system to install at your premises, we arrange it all. We will let you know the best options and take care of the installation so that you can enjoy peace of mind.

Curriculum Support

At Remedian, we believe in digital literacy for all. Exclusively meant for schools, we offer curriculum support to boost the learning and teaching infrastructure. Whether it’s lesson planning or teaching, we provide 24x7 IT services.

Cybersecurity

To keep your data protected from malware and cyber threats, we offer robust cybersecurity measures. Further, we train your employees regarding cybersecurity to keep your system better protected against phishing and other activities.

Data Backup & Cloud Support

To keep your business and personal data secure, Remedian offers a Secure Backup Solution. When compounded with Cloud Support using our 3, 2, 1 method (data being stored at 3 locations), we create a resilient digital infrastructure for your business. This ensures that your data is secure and that you can run your business with minimum downtime.

Remote Assistance

Facing IT issues? Rest assured that our team will get you right back on track. We are available every Monday to Friday from 8:30 am to 5:00 pm to provide free and friendly remote IT support to all our clients.

Remedian offers a comprehensive suite of services that is tailored to establish a resilient IT infrastructure.

See the different types of support above that Remedian provide for IT Support Manchester

To streamline your operations and boost productivity, Remedian offers the following:

General IT support like troubleshooting and maintenance.
On-site IT support, proactive monitoring, and remote assistance.
Consultancy services like infrastructure planning and cloud migration.
Implementing cybersecurity defenses.
Cloud services, migration, and support.
Data security and compliance.

To create a safe and engaging learning environment, we offer the following services to schools:

Digital literacy training.
Data security and compliance.
Integration with learning platforms.
General IT support regarding network and infrastructure.

Why choose us

Whether you require IT support and services at your school or place of business, Remedian offers tailor-made solutions. With more than 18 years of experience as an IT support service provider in Manchester, we offer expert solutions for all IT issues.

From building a resilient IT infrastructure to getting help for any IT problems, consult the Remedian team to learn the difference.

Remedian has provided outstanding IT Support Manchester for the past 10 years across Manchester and surrounding areas, backed by over 60 reviews, contact us now to learn more.

Frequently asked questions

What does a managed IT support service provider do?

When you choose managed IT support, you get end-to-end IT solutions, including network, applications, hardware, and security. Further, at Remedian, we maintain full GDPR compliance so that your business can benefit.
Which benefits do managed IT services offer?

By opting for managed IT services, you can cut back on system downtime, increase productivity, and give your security measures a boost.
How do managed IT services differ from regular IT support?

IT support addresses any issues as and when they come up. In contrast, managed IT solutions take a more proactive stance and put checks in place to mitigate any potential threat.
Do you offer both on-site and remote services?

Our services are designed to cater to all business requirements. Thus, whether you work remotely or require on-site support, we provide it all.
Is emergency support available twenty-four hours a day, seven days a week?

For remote assistance, our experts are available on weekdays. However, we understand that emergencies wait for no one. Thus, we provide 24x7 support in the event of an emergency.
Do you provide training for office personnel?

Yes. At Remedian, we believe in digital literacy. Thus, not only do we train your employees on the basics of IT, but we also provide training to identify any cybersecurity threats.
How do you ensure data safety?

Using the 3, 2, 1 approach to data security, we store your data at three separate physical locations. Thus, in the event of any cyber attack or IT issue, your data stays protected.
Are service packages customised based on business needs?

We at Remedian understand that all businesses will not have the same IT needs. Thus, we tailor our services to accommodate our clients.
Which cybersecurity measures are taken up by you?

Alongside offering malware and phishing protection, we train all your employees to recognise cyber attacks so that they do not fall victim. Further, we implement a robust data backup mechanism to ensure that you do not lose any data due to a cyber attack.
Are IT services offered scalable?

We know that your business will grow with time, and so will your IT needs. Thus, our services are fully scalable and cater to businesses of all sizes.

Testimonials

As a long-term client of Remedian, Ashworth Electrical Services have nothing but the highest praise for their assistance in managing our IT systems.

Ashworth Electrical

The service Remedian provide is professional and efficient. The staff are always helpful and friendly.

Oldham Coliseum Theatre

Remedian have been our IT support providers now for almost 6 years. During that time they have demonstrated a high level of customer service and value for money support and IT equipment.

Analytical Technology

Remedian have helped us grow into the company we are today. The standard of service and expertise Remedian provide us with is second to none, whether it is remote helpdesk support or onsite maintenance.

Breakey and Nuttall

The Remedian team have provided weekly on-site technician services and have also provided strategic direction in relation to the Trust's infrastructure which has been invaluable. When issues arise the Remedian team are fast to respond and are proactive in recommending solutions to mitigate any potential issues.

BEBCMAT Trust