What types of IT support do you offer?

We offer a wide range of IT support including hardware and software troubleshooting, network administration, cybersecurity solutions, cloud services, data backup and recovery, and more..

How do you ensure the security of our company's data?

We implement various security measures including firewalls, antivirus software, data encryption, regular data backups, and employee training on safe computing practices. We also conduct regular security audits to identify and address any vulnerabilities.

How quickly can you respond to a support request?

We understand the importance of quick resolution of IT issues and have a guaranteed response time of 2 hours or less for urgent support requests.

What type of businesses do you typically work with?

We work with businesses of all sizes and industries, from small startups to large enterprises. Our services are tailored to meet the specific needs of each client.

What is cloud computing?

Cloud computing is a technology that allows users to access and use computing resources (such as servers, storage, applications, and services) over the internet on a pay-per-use basis. Instead of owning and maintaining physical IT infrastructure, cloud computing allows businesses to leverage the scalability, flexibility, and cost-effectiveness of shared resources hosted by a third-party provider. This allows businesses to focus on their core competencies and reduce the burden of managing and maintaining their own IT infrastructure. Cloud computing can take various forms, including public, private, and hybrid clouds.

Leading IT Support Consultancy in Manchester

As a premier IT support consultancy in Manchester, we deliver comprehensive IT services customised to meet your business requirements. Our expert team provides seamless technology solutions to ensure your operations run efficiently and securely. Partner with us for reliable IT support that empowers your success.

Take advantage of our Manchester IT services to boost your IT

We are your trusted Technology Partner, providing IT consultancy & support via remote & onsite IT services in Manchester. Enhance business flexibility and accelerate hybrid cloud adoption with streamlined IT support for software & hardware maintenance.

Optimise Your IT with our IT support in Manchester

Any business, any size—our Manchester IT services are aimed at boosting productivity and efficiency for local businesses. Whatever you need, we’re here to help. Our IT Support services:

Provide IT Support Across Channels We help resolve IT support tickets through dedicated helpdesk service via phone, email, SMS, web and social media – all in a single place, through our IT Consultancy.
Improved Productivity At Remedian, we use cutting-edge tools for IT support consultancy Manchester – integrating automation and workflows to route tickets to the right team.
Reduce Costs and Save Time Our comprehensive IT services in Manchester are designed to deliver prompt and efficient support when needed. Our flexible and people-focused approach to saving more time and reducing costs.
Accelerate IT Modernisation We help speed up the process of cloud transformation, facilitating maintenance across your data centres, clouds and on-premises IT infrastructure.

Types of Support

Explore Remedian’s Range of IT Support Solutions

Business IT Support Manchester
 We provide business IT support in Manchester, designed around your unique business needs. Dedicated, friendly and remote support from our helpdesk team ensures professional and expert advice just a phone call or email away. our network and technical support professionals have the expertise and resources to address any IT support challenges you may have – efficiently & quickly.
School IT Support
 As education gets increasingly digitised, schools must get the dedicated IT support they need. Schools count upon IT infrastructure for varying activities, from lesson planning and teaching to payrolling. Our IT support for schools includes professional advice to sustain all the hardware and software required for these functions. We can provide 24/7 fully managed IT services for smaller as well as larger institutions.
Curriculum Support
 We take a personalised and dedicated approach to curriculum support, catering to individual needs that help enhance learning and teaching. The bespoke packages are designed and rendered by an experienced computing faculty who have 15 years of experience creating a curriculum that focuses on communication, behaviour, mobility and health care.
Hardware Support
 We provide managed IT support in Manchester, helping supply, install and maintain diverse aspects of IT hardware. This includes desktop computers, servers, laptops, CCTV, VoIP phones and interactive screens. Additionally, get a comprehensive range of hardware maintenance services, customised to your unique needs. We ensure keeping mission-critical IT systems running smoothly.

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IT Support Manchester: Tailored to your needs

Remedian understands that IT support requirements vary considerably between organisations. That’s why we provide expert support and IT consultancy in Manchester, customised to all sizes of organisations. Here’s what you can expect from us:

Fully Managed IT Support
For organisations of all sizes, rely upon us for your entire IT function with our managed IT support Manchester. This allows us to deliver friendly and reliable support 24/7. With a dedicated account manager, we are constantly monitoring and reporting on complex systems – ensuring your network and machines are secure and backed up.
On-Demand IT Support
We offer on-demand IT support, providing our technical expertise and knowledge whenever a problem arises. The service is designed for businesses that do not want to engage in long-term contracts and on-demand IT support is the best choice. In addition to cost-efficiency, it provides businesses with instant support and service whenever they need them.
Remote Support
We provide a dedicated IT helpdesk in Manchester, provide friendly and professional remote support to ensure you can get back on track with your IT systems in no time. From smaller organisations requiring setting up hardware or software to large enterprises that need installing multiple servers or dedicated IT, we provide prompt and efficient remote support.
Secure Backup
We provide a secure backup solution that enables us to keep your personal and business data encrypted and secure. Our system works efficiently both onsite and offsite to get your business up and running quickly with minimum downtime. Trust us for a secure IT support portal in Manchester.
Infrastructure
Successful IT partnership depends on uptime-oriented support services. Our dedicated service desk and monitoring platforms are hands-on to proactively resolve issues, review alerts and reduce downtime before it can become a critical issue. We provide dedicated infrastructure support that can help address your IT support challenges, fast and efficiently.
IT Roadmap
Planning is an integral component of IT services in Manchester. Therefore, we create a detailed IT roadmap that enables us to tailor the support services and facilitate continuous improvement. This enables us to help our clients grow and achieve success being on track with cutting-edge IT systems and processes.

Interested In Working With Us?

The “Remedian” Difference!

Discover the value of your organisation and technology potential with Remedian.

IT Support in Manchester You Can Trust
Our dedicated IT services include helpdesk support, business IT and Manchester IT support portal. This enables you to troubleshoot and resolve issues as they arise.
Access to a Multi-Disciplined and Experienced Team
Our highly professional team is expertly trained in a wide range of technical fields, leveraging in-depth knowledge and expertise to fix varied IT issues.
Dedicated Account Management
Through an account manager, we are your single point of contact for handling all your technology concerns, technical assistance and service requests.
IT Support Aligned To Your Unique Needs
Our support personnel thoroughly understands your unique business needs and are skilfully trained to help achieve your company’s goals.

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Secure Backup

A Secure Backup Solution from Remedian I.T. keeps your personal and business data secure and encrypted; both on and offsite to get your business back up and running with the minimum of downtime.

Broadband & WiFi

In our interconnected world your business needs to be online 24/7. Our managed broadband and WiFi will provide quick, quality connection to get the job done. Speak to our sales team to get connected.

Connection Monitoring

By monitoring your internet connection, we can detect any problems and respond to them before they become major issues, keeping you connected and working towards your goals.

Phone and CCTV Systems

Digital phone systems provide you with premium features and flexible plans that grow with your business, from single handsets to full office installations. Ask us about an HD CCTV system and access control to monitor your premises and keep your offices as secure as your data.

Hardware

Providing best value is what we are all about. When it comes to advice, supply and installation of new hardware we make sure you get the best options for your business. We can even arrange finance to help you spread the cost and manage your budgets.

Remote Support

Our helpdesk team are on hand, from Monday to Friday 8:30am – 5:00pm, to provide free, friendly remote support to make sure you can get your IT back on track in no time.

Testimonials

As a long-term client of Remedian, Ashworth Electrical Services have nothing but the highest praise for their assistance in managing our IT systems.

Ashworth Electrical

The service Remedian provide is professional and efficient. The staff are always helpful and friendly.

Oldham Coliseum Theatre

Remedian have been our IT support providers now for almost 6 years. During that time they have demonstrated a high level of customer service and value for money support and IT equipment.

Analytical Technology

Remedian have helped us grow into the company we are today. The standard of service and expertise Remedian provide us with is second to none, whether it is remote helpdesk support or onsite maintenance.

Breakey and Nuttall

The Remedian team have provided weekly on-site technician services and have also provided strategic direction in relation to the Trust's infrastructure which has been invaluable. When issues arise the Remedian team are fast to respond and are proactive in recommending solutions to mitigate any potential issues.

BEBCMAT Trust