What types of IT support do you offer?

We offer a wide range of IT support including hardware and software troubleshooting, network administration, cybersecurity solutions, cloud services, data backup and recovery, and more..

How do you ensure the security of our company's data?

We implement various security measures including firewalls, antivirus software, data encryption, regular data backups, and employee training on safe computing practices. We also conduct regular security audits to identify and address any vulnerabilities.

How quickly can you respond to a support request?

We understand the importance of quick resolution of IT issues and have a guaranteed response time of 2 hours or less for urgent support requests.

What type of businesses do you typically work with?

We work with businesses of all sizes and industries, from small startups to large enterprises. Our services are tailored to meet the specific needs of each client.

What is cloud computing?

Cloud computing is a technology that allows users to access and use computing resources (such as servers, storage, applications, and services) over the internet on a pay-per-use basis. Instead of owning and maintaining physical IT infrastructure, cloud computing allows businesses to leverage the scalability, flexibility, and cost-effectiveness of shared resources hosted by a third-party provider. This allows businesses to focus on their core competencies and reduce the burden of managing and maintaining their own IT infrastructure. Cloud computing can take various forms, including public, private, and hybrid clouds.

IT Support Chester | Remedian IT Solutions

IT Support Chester IT Solutions

Originally established as a small, family-run business, Remedian has grown into an award-winning, industry-leading company based in Chester. As one of the top providers of IT support in Chester and across the North West, we specialise in delivering tailored IT services to help businesses thrive.

As a premier Managed IT Service Provider (MSP), Remedian ensures your business stays ahead by embracing the latest technology essential for success. Whether you need fully managed IT support or on-demand solutions, our services are customised to meet your unique needs, saving you both time and money.

Our expert support team is dedicated to delivering exceptional IT support in Chester. With a highly skilled Service Desk Team and your personal Account Manager, we create seamless partnerships that prioritise your business goals.

Choose Remedian for reliable, cutting-edge IT services in Chester. Let us transform your IT infrastructure and support your growth. #ITSupportChester #ITServicesChester

Future-Proof Your IT Now

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Struggling with IT challenges? Many businesses face:

Staff spending too much time on IT issues
Inefficient or overwhelmed IT departments
High infrastructure costs needing reduction
Lack of staff training and development.
Security and Compliance vulnerabilities
Ongoing infrastructure problems.
Frequent application failures and downtime.
Growing risks of cyber-attacks and threats.

Small business owners in Chester can benefit from our bespoke small business IT support services.

As technology evolves, so do IT challenges. Without proper management, these issues can disrupt your operations. Remedian provides expert IT support in Chester, offering tailored solutions to streamline your processes, reduce costs, and safeguard your business. Let us be your trusted partner to keep everything running smoothly.

We are a top IT support provider, allowing you to focus on your core business while we handle your IT systems and infrastructure with efficiency and reliability.

24/7 proactive managed IT support
Compliance with the latest industry standards
Enhanced flexibility to scale and adapt your IT as needed
Cybersecurity, data governance, and disaster recovery solutions
Increased customer satisfaction
Reduce IT costs by up to 30%

Let us streamline your IT operations for optimal performance.

What We Offer in IT Managed Support Services

Our friendly team of expert IT specialists provides comprehensive IT support in Chester, focusing on key areas such as:

IT Infrastructure Support
Seamless Networking and Efficient Troubleshooting
Application Support
Cyber Resilience and Data Protection
Proactive IT Health Monitoring
IT Consultancy Services
Hardware Maintenance and Support
Cloud Solutions & Services
Maximising Business Uptime
Office 365 & Microsoft 365 Support

Looking for reliable IT support services in Chester? Contact Remedian today and accelerate your business growth with your trusted Technology Partner. Start outsourcing your IT support now!

IT Support for Business in Chester

Outstanding award-winning IT Support tailored to your business needs, delivered in a manner best for you. Our friendly, customer focused remote support from our service team means that professional advice is just a phone call or an email away. Our offices are located in both Chester for easy access to in-person services around the North-West and West Yorkshire.

School IT Support

We can support your school's IT infrastructure and development with a dedicated onsite engineer as a friendly, familiar face. With ongoing support from our senior virtual IT Manager to regularly discuss the support plan.

We will take time to understand your school and your needs, providing friendly professional advice, without the unnecessary jargon making it even easier for you. We work to improve and develop your school, not just fixing what's broken. We work on a customised development plan tailored to your school needs and within your budgets.

Curriculum Support

We can tailor bespoke Chester it schools packages to suit you and your school needs. We can enhance both teaching and learning to your staff . All designed and delivered by a specialist computing teacher with over 20 years' experience.

Hardware

Remedian will supply, install and maintain IT hardware, including servers, desktops, VOIP and CCTV. This coupled with our award winning IT Support and Customer Service makes us the right choice for you. Contact us for a consultation.

Real Time Monitoring of Your IT Systems

Remedian IT Monitor your IT Systems in real time. Your servers and infrastructure are constantly being checked to make sure they are working the best they can. This means that more often than not, when you have a problem then our team is already aware of the issue and are proactively working on it. We provide monthly transparent reporting, so you can be assured that we are doing the best for your business.

Cyber Security

Remedian IT works on using a preventative strategy. Using the best Anti-Phishing and Antivirus technology available. We prepare monthly penetration testing so you can feel comfort in the knowledge that your IT provider is doing the best for you in keeping you safe.

Testimonials

As a long-term client of Remedian, Ashworth Electrical Services have nothing but the highest praise for their assistance in managing our IT systems.

Ashworth Electrical

The service Remedian provide is professional and efficient. The staff are always helpful and friendly.

Oldham Coliseum Theatre

Remedian have been our IT support providers now for almost 6 years. During that time they have demonstrated a high level of customer service and value for money support and IT equipment.

Analytical Technology

Remedian have helped us grow into the company we are today. The standard of service and expertise Remedian provide us with is second to none, whether it is remote helpdesk support or onsite maintenance.

Breakey and Nuttall

The Remedian team have provided weekly on-site technician services and have also provided strategic direction in relation to the Trust's infrastructure which has been invaluable. When issues arise the Remedian team are fast to respond and are proactive in recommending solutions to mitigate any potential issues.

BEBCMAT Trust

Expert IT Support in Chester