What types of IT support do you offer?

We offer a wide range of IT support including hardware and software troubleshooting, network administration, cybersecurity solutions, cloud services, data backup and recovery, and more..

How do you ensure the security of our company's data?

We implement various security measures including firewalls, antivirus software, data encryption, regular data backups, and employee training on safe computing practices. We also conduct regular security audits to identify and address any vulnerabilities.

How quickly can you respond to a support request?

We understand the importance of quick resolution of IT issues and have a guaranteed response time of 2 hours or less for urgent support requests.

What type of businesses do you typically work with?

We work with businesses of all sizes and industries, from small startups to large enterprises. Our services are tailored to meet the specific needs of each client.

What is cloud computing?

Cloud computing is a technology that allows users to access and use computing resources (such as servers, storage, applications, and services) over the internet on a pay-per-use basis. Instead of owning and maintaining physical IT infrastructure, cloud computing allows businesses to leverage the scalability, flexibility, and cost-effectiveness of shared resources hosted by a third-party provider. This allows businesses to focus on their core competencies and reduce the burden of managing and maintaining their own IT infrastructure. Cloud computing can take various forms, including public, private, and hybrid clouds.

Modern VOIP Phone Systems for Your Business

Transform your communication with modern VOIP phone systems for your business. Enjoy crystal-clear calls, flexible features, and seamless integration, enhancing productivity and collaboration in today’s fast-paced environment.

MAKE IT CONTACTABLE

Voice over Internet Protocol (VoIP) phone systems are designed to provide businesses with a simple, cost-effective, and scalable communication solution for the 21st century. They leverage the existing internet infrastructure to handle phone calls, allowing for several premium features and advantages.

Some standard features of VoIP phone systems include

Low cost: VoIP calls are typically cheaper than traditional phone calls, especially for long-distance or international calls.
Caller ID: VoIP systems can display caller information, allowing users to identify incoming calls.
Call waiting: Users are notified of incoming calls while already on a call and can switch between them.
Conference calls: VoIP systems support conference calls, enabling multiple participants to join a single call.
Hold music: When users place callers on hold, they can play music or recorded messages to keep callers engaged.

In addition to these standard features, VoIP systems offer several advanced features:

Making multiple calls using your internet connection: With VoIP, you can make multiple simultaneous calls over a single internet connection, increasing productivity and efficiency.
Adding/removing handsets and lines: VoIP phone systems are easily scalable, allowing businesses to add or remove handsets and phone lines as needed, without requiring significant infrastructure changes.
Cloud-based phone management system: VoIP systems often come with a cloud-based management interface, which allows businesses to control and configure their phone system settings from a central web-based dashboard. This makes it easy to set up new lines, manage call routing, access call logs and analytics, and make other administrative changes.

Testimonials

As a long-term client of Remedian, Ashworth Electrical Services have nothing but the highest praise for their assistance in managing our IT systems.

Ashworth Electrical

The service Remedian provide is professional and efficient. The staff are always helpful and friendly.

Oldham Coliseum Theatre

Remedian have been our IT support providers now for almost 6 years. During that time they have demonstrated a high level of customer service and value for money support and IT equipment.

Analytical Technology

Remedian have helped us grow into the company we are today. The standard of service and expertise Remedian provide us with is second to none, whether it is remote helpdesk support or onsite maintenance.

Breakey and Nuttall

The Remedian team have provided weekly on-site technician services and have also provided strategic direction in relation to the Trust's infrastructure which has been invaluable. When issues arise the Remedian team are fast to respond and are proactive in recommending solutions to mitigate any potential issues.

BEBCMAT Trust

Modern VOIP Phone Systems for Your Business

MAKE IT CONTACTABLE

Some standard features of VoIP phone systems include

MAKE I.T SECURE

Our CCTV Systems

Access Control

Testimonials

As a long-term client of Remedian, Ashworth Electrical Services have nothing but the highest praise for their assistance in managing our IT systems.

The service Remedian provide is professional and efficient. The staff are always helpful and friendly.

Remedian have been our IT support providers now for almost 6 years. During that time they have demonstrated a high level of customer service and value for money support and IT equipment.

Remedian have helped us grow into the company we are today. The standard of service and expertise Remedian provide us with is second to none, whether it is remote helpdesk support or onsite maintenance.

Partners