What types of IT support do you offer?

We offer a wide range of IT support including hardware and software troubleshooting, network administration, cybersecurity solutions, cloud services, data backup and recovery, and more..

How do you ensure the security of our company's data?

We implement various security measures including firewalls, antivirus software, data encryption, regular data backups, and employee training on safe computing practices. We also conduct regular security audits to identify and address any vulnerabilities.

How quickly can you respond to a support request?

We understand the importance of quick resolution of IT issues and have a guaranteed response time of 2 hours or less for urgent support requests.

What type of businesses do you typically work with?

We work with businesses of all sizes and industries, from small startups to large enterprises. Our services are tailored to meet the specific needs of each client.

What is cloud computing?

Cloud computing is a technology that allows users to access and use computing resources (such as servers, storage, applications, and services) over the internet on a pay-per-use basis. Instead of owning and maintaining physical IT infrastructure, cloud computing allows businesses to leverage the scalability, flexibility, and cost-effectiveness of shared resources hosted by a third-party provider. This allows businesses to focus on their core competencies and reduce the burden of managing and maintaining their own IT infrastructure. Cloud computing can take various forms, including public, private, and hybrid clouds.

Microsoft Azure | Remedian IT Solutions 2023

Microsoft Azure | What is it ?

Microsoft Azure is a cloud computing platform that allows businesses to build, deploy, and manage applications and services through a global network of data centers. Remedian IT can help you leverage the power of Azure by providing services such as infrastructure setup and management, app deployment and scaling, and disaster recovery planning. Our team can also provide ongoing support to ensure your Azure environment is performing at optimal levels.

How we can help with you Microsoft Azure Migration

Migration Services: In addition to providing ongoing support for Microsoft products, Remedian IT can also help you migrate to these services from your existing IT systems. Our team can provide guidance on the best migration strategy for your business, as well as manage the migration process from start to finish. Whether you are moving from an on-premises system to the cloud, or from a legacy platform to a modern one, we can ensure a smooth transition with minimal disruption to your business.

Our selection of VoIP phone systems is made to accommodate the requirements of companies of all kinds, from modest start-ups to huge multinationals. Our systems have features like call forwarding, voicemail-to-email, and conference calling that can help you be more productive and efficient.

1

Implement Identity and Access Management (IAM) Policies

IAM policies allow you to control who has access to your data and how that access is granted. With Azure Active Directory (AD), you can manage user identities and access to resources across your cloud environment. This is particularly important for businesses that have multiple employees with varying levels of access to sensitive data. Remedian IT can help businesses set up and manage IAM policies to ensure that only authorized individuals can access sensitive data.

2

Use Encryption to Protect Data in Transit and at Rest

Encryption is an essential tool for protecting data in transit and at rest. With Azure, you can encrypt your data at rest and in transit using industry-standard encryption protocols. Additionally, Azure offers several key management solutions that allow you to control who can access your encryption keys. This ensures that even if an attacker gains access to your data, they won't be able to read it without the encryption key. Remedian IT can help businesses set up and manage encryption protocols to ensure that their data is protected.

3

Monitor for Threats and Respond Quickly

Even with the best security measures in place, threats can still arise. That's why it's essential to have a system in place for monitoring your cloud environment for potential threats and responding quickly when an incident occurs. Azure Security Center provides real-time monitoring and threat detection across your entire cloud environment. Additionally, Azure offers tools for automating incident response, allowing you to respond to threats quickly and effectively. Remedian IT can help businesses set up and manage these monitoring and response tools to ensure that their data is always protected.

4

Regularly Test Your Security Measures

Regularly testing your security measures is essential for ensuring that they are effective. Azure offers several tools for conducting penetration testing and vulnerability assessments to identify potential security weaknesses in your cloud environment. Additionally, Azure offers a range of compliance certifications, such as SOC 2 and ISO 27001, that demonstrate that your cloud environment meets rigorous security standards. Remedian IT can help businesses conduct these tests and achieve compliance certifications to ensure that their data is as secure as possible.
In conclusion, securing your business's data in the cloud is essential for protecting sensitive information and ensuring that your business can continue to operate smoothly. By following best practices for cloud security on Azure and working with Remedian IT to implement and manage these security measures, businesses can rest assured that their data is always protected. Contact Remedian IT today to learn more about how they can help you secure your data on Microsoft Azure.

IT Support for Business in Manchester.

Outstanding award-winning IT Support tailored to your business needs, delivered in a manner best for you. Our friendly, customer focused remote support from our service team means that professional advice is just a phone call or an email away. Our offices are located in both Manchester for easy access to in-person services around the North-West and West Yorkshire.

School IT Support

We can support your school's IT infrastructure and development with a dedicated onsite engineer as a friendly, familiar face. With ongoing support from our senior virtual IT Manager to regularly discuss the support plan.

We will take time to understand your school and your needs, providing friendly professional advice, without the unnecessary jargon making it even easier for you. We work to improve and develop your school, not just fixing what's broken. We work on a customised development plan tailored to your school needs and within your budgets.

Curriculum Support

We can tailor bespoke Manchester it schools packages to suit you and your school needs. We can enhance both teaching and learning to your staff . All designed and delivered by a specialist computing teacher with over 20 years' experience.

Hardware

Remedian will supply, install and maintain IT hardware, including servers, desktops, VOIP and CCTV. This coupled with our award winning IT Support and Customer Service makes us the right choice for you. Contact us for a consultation.

Real Time Monitoring of Your IT Systems

Remedian IT Monitor your IT Systems in real time. Your servers and infrastructure are constantly being checked to make sure they are working the best they can. This means that more often than not, when you have a problem then our team is already aware of the issue and are proactively working on it. We provide monthly transparent reporting, so you can be assured that we are doing the best for your business.

Cyber Security

Remedian IT works on using a preventative strategy. Using the best Anti-Phishing and Antivirus technology available. We prepare monthly penetration testing so you can feel comfort in the knowledge that your IT provider is doing the best for you in keeping you safe.

Testimonials

As a long-term client of Remedian, Ashworth Electrical Services have nothing but the highest praise for their assistance in managing our IT systems.

Ashworth Electrical

The service Remedian provide is professional and efficient. The staff are always helpful and friendly.

Oldham Coliseum Theatre

Remedian have been our IT support providers now for almost 6 years. During that time they have demonstrated a high level of customer service and value for money support and IT equipment.

Analytical Technology

Remedian have helped us grow into the company we are today. The standard of service and expertise Remedian provide us with is second to none, whether it is remote helpdesk support or onsite maintenance.

Breakey and Nuttall

The Remedian team have provided weekly on-site technician services and have also provided strategic direction in relation to the Trust's infrastructure which has been invaluable. When issues arise the Remedian team are fast to respond and are proactive in recommending solutions to mitigate any potential issues.

BEBCMAT Trust

Microsoft Azure