What types of IT support do you offer?

We offer a wide range of IT support including hardware and software troubleshooting, network administration, cybersecurity solutions, cloud services, data backup and recovery, and more..

How do you ensure the security of our company's data?

We implement various security measures including firewalls, antivirus software, data encryption, regular data backups, and employee training on safe computing practices. We also conduct regular security audits to identify and address any vulnerabilities.

How quickly can you respond to a support request?

We understand the importance of quick resolution of IT issues and have a guaranteed response time of 2 hours or less for urgent support requests.

What type of businesses do you typically work with?

We work with businesses of all sizes and industries, from small startups to large enterprises. Our services are tailored to meet the specific needs of each client.

What is cloud computing?

Cloud computing is a technology that allows users to access and use computing resources (such as servers, storage, applications, and services) over the internet on a pay-per-use basis. Instead of owning and maintaining physical IT infrastructure, cloud computing allows businesses to leverage the scalability, flexibility, and cost-effectiveness of shared resources hosted by a third-party provider. This allows businesses to focus on their core competencies and reduce the burden of managing and maintaining their own IT infrastructure. Cloud computing can take various forms, including public, private, and hybrid clouds.

Small Business IT Solutions Manchester | Managed IT Services

As a long-term client of Remedian, Ashworth Electrical Services have nothing but the highest praise for their assistance in managing our IT systems.

The service Remedian provide is professional and efficient. The staff are always helpful and friendly.

Remedian have been our IT support providers now for almost 6 years. During that time they have demonstrated a high level of customer service and value for money support and IT equipment.

Having finally made the decision to change IT Support Company after years with the previous company, within days of taking over our IT and Infrastructure Support, we are already extremely pleased and impressed with Remedian Services. Despite tasks being delegated to them left right and centre, Remedian quickly addressed any issues that they were presented with. We are looking forward to working closely with Remedian for the future. Nick Mason - Amalgamated Fire and Security.

Remedian have helped us grow into the company we are today. The standard of service and expertise Remedian provide us with is second to none, whether it is remote helpdesk support or onsite maintenance.