What types of IT support do you offer?

We offer a wide range of IT support including hardware and software troubleshooting, network administration, cybersecurity solutions, cloud services, data backup and recovery, and more..

How do you ensure the security of our company's data?

We implement various security measures including firewalls, antivirus software, data encryption, regular data backups, and employee training on safe computing practices. We also conduct regular security audits to identify and address any vulnerabilities.

How quickly can you respond to a support request?

We understand the importance of quick resolution of IT issues and have a guaranteed response time of 2 hours or less for urgent support requests.

What type of businesses do you typically work with?

We work with businesses of all sizes and industries, from small startups to large enterprises. Our services are tailored to meet the specific needs of each client.

What is cloud computing?

Cloud computing is a technology that allows users to access and use computing resources (such as servers, storage, applications, and services) over the internet on a pay-per-use basis. Instead of owning and maintaining physical IT infrastructure, cloud computing allows businesses to leverage the scalability, flexibility, and cost-effectiveness of shared resources hosted by a third-party provider. This allows businesses to focus on their core competencies and reduce the burden of managing and maintaining their own IT infrastructure. Cloud computing can take various forms, including public, private, and hybrid clouds.

Our Products and Services

Secure Backup

A Secure Backup Solution from Remedian I.T. keeps your personal and business data secure and encrypted; both on and offsite to get your business back up and running with the minimum of downtime.

Broadband & WiFi

In our interconnected world your business needs to be online 24/7. Our managed broadband and WiFi will provide quick, quality connection to get the job done. Speak to our sales team to get connected.

Connection Monitoring

By monitoring your internet connection, we can detect any problems and respond to them before they become major issues, keeping you connected and working towards your goals.

Phone and CCTV Systems

Digital phone systems provide you with premium features and flexible plans that grow with your business, from single handsets to full office installations. Ask us about an HD CCTV system and access control to monitor your premises and keep your offices as secure as your data.

Hardware

Providing best value is what we are all about. When it comes to advice, supply and installation of new hardware we make sure you get the best options for your business. We can even arrange finance to help you spread the cost and manage your budgets.

Remote Support

Our helpdesk team are on hand, from Monday to Friday 8:30am – 5:00pm, to provide free, friendly remote support to make sure you can get your IT back on track in no time.

School Specialities

Mobile Device Management (MDM)

With our MDM solution, you can quickly and easily install and remove apps, add shortcuts to your iPads and ensure that your data stays safe and secure with the ability to remotely lock and erase them.

Curriculum Support

With over 15 years teaching experience, our Curriculum Advisor has the experience and expertise to support you in developing and enhancing your Computing Curriculum and use of I.T. across the school