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Why Choose Remedian for Your Manchester IT Support?
We’re a local Managed Service Provider (MSP) with over 15 years of experience. Our dedicated team offers 24/7 monitoring, rapid response times, Cyber Essentials-certified protection, and monthly on-site tech visits. Whether you're a small business or a large organisation, we tailor solutions to fit your goals and budget.
Troubleshooting & Maintenance
Facing IT troubles is not out of the norm, whether it is a school or a business. At Remedian, we offer instant troubleshooting to ensure that you face little to no downtime. Further, we take a proactive approach to IT maintenance to check for any issues ahead of time.
Hardware & Connectivity
Whether it’s seeking advice about which hardware to opt for or choosing a phone, Wi-Fi, or CCTV system to install at your premises, we arrange it all. We will let you know the best options and take care of the installation so that you can enjoy peace of mind.
Curriculum Support
At Remedian, we believe in digital literacy for all. Exclusively meant for schools, we offer curriculum support to boost the learning and teaching infrastructure. Whether it’s lesson planning or teaching, we provide 24x7 IT services.
Cybersecurity
To keep your data protected from malware and cyber threats, we offer robust cybersecurity measures. Further, we train your employees regarding cybersecurity to keep your system better protected against phishing and other activities.
Data Backup & Cloud Support
To keep your business and personal data secure, Remedian offers a Secure Backup Solution. When compounded with Cloud Support using our 3, 2, 1 method (data being stored at 3 locations), we create a resilient digital infrastructure for your business. This ensures that your data is secure and that you can run your business with minimum downtime.
Remote Assistance
Facing IT issues? Rest assured that our team will get you right back on track. We are available every Monday to Friday from 8:30 am to 5:00 pm to provide free and friendly remote IT support to all our clients.
Why choose us
Whether you require IT support and services at your school or place of business, Remedian offers tailor-made solutions. With more than 18 years of experience as an IT support service provider in Manchester, we offer expert solutions for all IT issues.
From building a resilient IT infrastructure to getting help for any IT problems, consult the Remedian team to learn the difference.
Remedian has provided outstanding IT Support Manchester for the past 10 years across Manchester and surrounding areas, backed by over 60 reviews, contact us now to learn more.
Frequently asked questions
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What does a managed IT support service provider do?
When you choose managed IT support, you get end-to-end IT solutions, including network, applications, hardware, and security. Further, at Remedian, we maintain full GDPR compliance so that your business can benefit.
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Which benefits do managed IT services offer?
By opting for managed IT services, you can cut back on system downtime, increase productivity, and give your security measures a boost.
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How do managed IT services differ from regular IT support?
IT support addresses any issues as and when they come up. In contrast, managed IT solutions take a more proactive stance and put checks in place to mitigate any potential threat.
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Do you offer both on-site and remote services?
Our services are designed to cater to all business requirements. Thus, whether you work remotely or require on-site support, we provide it all.
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Is emergency support available twenty-four hours a day, seven days a week?
For remote assistance, our experts are available on weekdays. However, we understand that emergencies wait for no one. Thus, we provide 24x7 support in the event of an emergency.
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Do you provide training for office personnel?
Yes. At Remedian, we believe in digital literacy. Thus, not only do we train your employees on the basics of IT, but we also provide training to identify any cybersecurity threats.
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How do you ensure data safety?
Using the 3, 2, 1 approach to data security, we store your data at three separate physical locations. Thus, in the event of any cyber attack or IT issue, your data stays protected.
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Are service packages customised based on business needs?
We at Remedian understand that all businesses will not have the same IT needs. Thus, we tailor our services to accommodate our clients.
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Which cybersecurity measures are taken up by you?
Alongside offering malware and phishing protection, we train all your employees to recognise cyber attacks so that they do not fall victim. Further, we implement a robust data backup mechanism to ensure that you do not lose any data due to a cyber attack.
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Are IT services offered scalable?
We know that your business will grow with time, and so will your IT needs. Thus, our services are fully scalable and cater to businesses of all sizes.
Testimonials
The service Remedian provide is professional and efficient. The staff are always helpful and friendly.
Remedian have been our IT support providers now for almost 6 years. During that time they have demonstrated a high level of customer service and value for money support and IT equipment.
Remedian have helped us grow into the company we are today. The standard of service and expertise Remedian provide us with is second to none, whether it is remote helpdesk support or onsite maintenance.
The Remedian team have provided weekly on-site technician services and have also provided strategic direction in relation to the Trust's infrastructure which has been invaluable. When issues arise the Remedian team are fast to respond and are proactive in recommending solutions to mitigate any potential issues.
Partners
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