What types of IT support do you offer?

We offer a wide range of IT support including hardware and software troubleshooting, network administration, cybersecurity solutions, cloud services, data backup and recovery, and more..

How do you ensure the security of our company's data?

We implement various security measures including firewalls, antivirus software, data encryption, regular data backups, and employee training on safe computing practices. We also conduct regular security audits to identify and address any vulnerabilities.

How quickly can you respond to a support request?

We understand the importance of quick resolution of IT issues and have a guaranteed response time of 2 hours or less for urgent support requests.

What type of businesses do you typically work with?

We work with businesses of all sizes and industries, from small startups to large enterprises. Our services are tailored to meet the specific needs of each client.

What is cloud computing?

Cloud computing is a technology that allows users to access and use computing resources (such as servers, storage, applications, and services) over the internet on a pay-per-use basis. Instead of owning and maintaining physical IT infrastructure, cloud computing allows businesses to leverage the scalability, flexibility, and cost-effectiveness of shared resources hosted by a third-party provider. This allows businesses to focus on their core competencies and reduce the burden of managing and maintaining their own IT infrastructure. Cloud computing can take various forms, including public, private, and hybrid clouds.

Operation Bounce Back 2020

Since the COVID pandemic, businesses have been faced with uncertainty and trying times. Now more than ever, is the time for local businesses to come together to support one another, to get our community up and running again.

Here at Remedian, we are fortunate to have made it through relatively unscathed. But we understand that many have not been so lucky. So, we want to give back to our community and help local businesses the best way we know how. That is why we are offering a limited number of companies our services for three months, completely on us. This includes free IT support to help your business deal with any technological obstacles that are currently hindering your operations.

IT support may be a luxury many businesses cannot afford in this current climate. But it is a vital part of running an efficient operation. We want to help businesses bounce back and work better than ever. Whether it’s working from home or in the office, we have the expertise to help your business improve agile working.

It is important that businesses stick together during this extraordinary time. We want to support our community by providing our expertise and quality service, create agile working environments, and help businesses overcome their technology challenges so they can focus on getting back on their feet.
David Windle, Managing Director of Remedian IT Solutions Ltd.

We will offer a limited number of companies in need a three-month free contract to provide them with the necessary IT solutions to help business run efficiently. We will also examine the organisation’s IT infrastructure and produce a report outlining what is working well, offering recommendations on areas (if any) that could be improved.

Our outstanding services include:
- Hardware - supplied, configured, installed and maintained, with finance options available.
- Mobile device management to remotely control iPads.
- Secure backup to ensure your data remains secure.
- Superfast broadband and adaptable filtering to monitor content usage.
- Stable and secure WiFi provision with fast data transfer.
- Connection monitoring - keeping you connecting to minimise downtime.
- VOIP systems - future proof your phone system and save you money.
- Remote support - helpdesk on hand to get your IT back on track in no time.

One of our valued clients, Liversidge Windows, recently said:

We would just like to thank all the team at Remedian for their support over the past 5 years, but no more so than during lockdown. The support we received was second to none, and we would have never got through home working without your team. Nothing was too much trouble, everything was dealt with remotely, professionally and with unlimited patience.
Ian Liversidge, Managing Director of Liversidge Windows and Double Glazing.

If your company is ready to bounce back and would benefit from 3 months free IT support, we’d like to help.
To apply, call our customer service team on 0330 66 00 281 or email sales@remedian.co.uk

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