What types of IT support do you offer?

We offer a wide range of IT support including hardware and software troubleshooting, network administration, cybersecurity solutions, cloud services, data backup and recovery, and more..

How do you ensure the security of our company's data?

We implement various security measures including firewalls, antivirus software, data encryption, regular data backups, and employee training on safe computing practices. We also conduct regular security audits to identify and address any vulnerabilities.

How quickly can you respond to a support request?

We understand the importance of quick resolution of IT issues and have a guaranteed response time of 2 hours or less for urgent support requests.

What type of businesses do you typically work with?

We work with businesses of all sizes and industries, from small startups to large enterprises. Our services are tailored to meet the specific needs of each client.

What is cloud computing?

Cloud computing is a technology that allows users to access and use computing resources (such as servers, storage, applications, and services) over the internet on a pay-per-use basis. Instead of owning and maintaining physical IT infrastructure, cloud computing allows businesses to leverage the scalability, flexibility, and cost-effectiveness of shared resources hosted by a third-party provider. This allows businesses to focus on their core competencies and reduce the burden of managing and maintaining their own IT infrastructure. Cloud computing can take various forms, including public, private, and hybrid clouds.

It Support Bury

Strategic IT Support That Gives Your Business a Winning Advantage

When IT systems are critical to your business, you need a leading-edge partner who can help you improve performance and grow. Remedian delivers tailored Bury IT support services to organisations of all sizes. We can lead your business forward through highly effective and comprehensive IT support – enhancing productivity, reducing costs and delivering value.

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Business IT Support You Can Trust

Information Technology has become an integral part of modern business functioning today. IT is critical for enhanced operational efficiency – automating & simplifying processes and empowering the organisation to scale and grow. However, for efficient functioning, every business needs dedicated technology support at the right time.

Remedian provides end-to-end business IT support in Bury, giving your organisation a single point of contact to get all technical issues addressed effectively and quickly. Leveraging expertise from senior IT specialists, we ensure dedicated support with quick response and turnaround times.

Our proven IT support services help troubleshoot and fix problems as they show up. We have an expert support team that is capable of handling all your technology concerns – providing a reliable platform for technical assistance, inquiries and service requests. Whatever be your needs and complexities, count on us for specialised Bury IT support.

Comprehensive IT Support to Help Businesses Improve Performance & Grow

Remedian’s professional and experienced team is here to assist your business manage your IT systems. This gives you complete peace of mind knowing that your IT infrastructure is in good shape and critical business data is fully secure and protected. We provide onsite, remote and emergency IT support as follows:

• IT Consultancy
We have a team of highly proficient and knowledgeable IT consultants who will understand your present IT scenario and define a roadmap. From IT infrastructure audits to establishing proven strategies that deliver results – our consultants will help improve your bottom line.
• Managed IT Support Bury
We offer fully-managed support services to optimise your company’s IT infrastructure. Whatever your requirements are, we provide prompt, efficient and tailored solutions that help achieve the goals in your roadmap.
• Cyber Security and Disaster Management
Our service involves keeping your business-critical data and device secure and protected from potential cyberattacks. With our comprehensive and round-the-clock services, we ensure mitigating your risks to stay fully protected. With backup, monitoring and recovery, we support you in fast disaster management with minimum downtime.
• IT Maintenance
Our team is highly efficient in handling all IT maintenance requirements on behalf of you. Through continuous monitoring, we ensure managing all IT updates, security, antivirus, and more. You can have peace of mind knowing all your systems are in good shape and healthy.
• Helpdesk IT Support
Do not let simple technical problems cripple your business. We provide prompt and efficient IT helpdesk services, extending you the support you need the most. Our service team will evaluate the impact and urgency of each technical issue and likewise, provide dedicated support.
• Cloud Computing
For small-and-medium size businesses, the advantages of adopting cloud computing are countless. It helps save both time, money and resources – boosting productivity, improving collaboration, and facilitating innovation. We assist you through the path of cloud computing, bringing more efficiency to your business.

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Key Benefits of our Comprehensive IT Support Services

Here’s what you can be assured of when you hire a professional IT support service in Bury:

• Unlimited Support
Get unlimited access to remote support technicians via our online portal, phone or email.
• Tailored Solutions that Suit Your Business
We will customise our service around your unique IT needs, assisting during standard working hours up to 24 hours.
• Expertise and Promptness of Service
Our IT support team has the training, skills and experience it needs to understand and resolve your issues efficiently.
• Transparency
We provide you with complete transparency into our IT support solutions, enabling you to track the progress of your outstanding tickets.
• Cost-Effective
We provide remote IT support on a fixed-price contract basis that enables you to address your technical issues within your budget.
• Top-Notch Technology
We keep pace with the latest know-how to ensure your IT systems stay abreast with the leading-edge technologies.

Get Responsive and Prompt Onsite & Remote IT Services and Managed Support for Your Business from an Efficient and Reliable Bury IT Support Company

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Secure Backup

A Secure Backup Solution from Remedian I.T. keeps your personal and business data secure and encrypted; both on and offsite to get your business back up and running with the minimum of downtime.

Broadband & WiFi

In our interconnected world your business needs to be online 24/7. Our managed broadband and WiFi will provide quick, quality connection to get the job done. Speak to our sales team to get connected.

Connection Monitoring

By monitoring your internet connection, we can detect any problems and respond to them before they become major issues, keeping you connected and working towards your goals.

Phone and CCTV Systems

Digital phone systems provide you with premium features and flexible plans that grow with your business, from single handsets to full office installations. Ask us about an HD CCTV system and access control to monitor your premises and keep your offices as secure as your data.

Hardware

Providing best value is what we are all about. When it comes to advice, supply and installation of new hardware we make sure you get the best options for your business. We can even arrange finance to help you spread the cost and manage your budgets.

Remote Support

Our helpdesk team are on hand, from Monday to Friday 8:30am – 5:00pm, to provide free, friendly remote support to make sure you can get your IT back on track in no time.

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